The questions we get asked most

Yes. We provide free doorstep delivery nationwide across Ireland and Northern Ireland, on every safe we sell. There is no delivery charge added at checkout.

We contact you as soon as your order is placed. Once your order is in stock, delivery usually takes 5 to 10 working days.

Yes, on request. We quote based on the size and weight of the safe, and whether there are flights of stairs or other obstacles where you want it placed. Get in touch and we will price it for you.

Yes. Email info@safesonline.ie or fill in our contact form and we will call you back. We are here to help, and we would rather you asked first than bought the wrong safe.

Paper and data are damaged at very different temperatures. Paper combusts at around 177°C, while data begins to corrupt at just 52°C. Magnetic storage media are sensitive and easily damaged by heat or humidity.

Manufacturers advise that stored data should never exceed 52°C or 85% humidity. A fire safe is built around the temperature at which paper burns, so it is not suitable for protecting data. A data safe also holds humidity below 85% to prevent moisture damage.

Cash ratings are based on door and wall thickness, the quality of the lock and the standard of construction. High security graded safes are built to the construction standard required by their grade, so the higher the grade, the higher the cash rating.

Ratings are the manufacturer’s suggestion and are approximate. They can vary by location and conditions, and they are not a guarantee of insurance cover. Always confirm the rating you need with your own insurer or underwriter before you buy.

Yes. Every safe comes with the manufacturer’s 12 or 24 month guarantee.

Warranties vary by range and are listed on each product page. All Phoenix fire resistant products carry a free lifetime after the fire replacement warranty, plus a full 2 year onsite materials and labour warranty.

Serial numbers are generally on the outside of the safe, usually on the left side or in the top right corner, on a silver or white sticker.

Model and series numbers are usually on the front of the safe, on the fascia near the lock.